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clipped from asiaparttime.com Why a Freelancer need a CRM System? The way to get out of this trouble is to deploy "Customer Relation Management (CRM)" software into your disposal. This article will discuss some points relating this kind of systems. Operational CRM: For people involved in Sales and marketing. This system will record the interactions with customer such as phone conversations and other communicational follow-ups. This way you can have a detailed record of day-to-day progress and plan changes. Analytical CRM: This system offers various tools and practices that can be used to analyze a certain market condition and effectively design a successful marketing campaign. It also helps to determine how profitable a customer can be based on the information that it records regarding the customer’s involvement to the project.